Privacy Policy

Data Protection

Privacy Policy

Last updated: December 2024

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

  • • Name and email address
  • • Account credentials
  • • Profile information
  • • Communication preferences

Usage Information:

  • • Chat conversations with AI Companion
  • • Projects and code you create
  • • Usage patterns and preferences
  • • Device and browser information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • • Provide and operate the BotForgeLabs platform
  • • Personalize your AI Companion experience
  • • Improve our AI models and services
  • • Send you technical notices and support messages
  • • Respond to your comments and questions
  • • Analyze usage patterns to enhance user experience
  • • Protect against fraud and abuse

3. AI and Machine Learning

Our AI Companion learns from interactions to provide better assistance. Here's how we handle AI-related data:

Local Learning:

  • • Most AI learning happens locally in your browser
  • • Personal conversation patterns are stored locally
  • • No personal conversations are sent to external AI services without consent

Data Processing:

  • • Anonymous usage patterns may be used to improve AI models
  • • Personal identifiers are removed from any shared data
  • • You can opt out of data sharing at any time

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • • With your explicit consent
  • • To comply with legal obligations
  • • To protect our rights and safety
  • • In connection with a business transfer
  • • With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate security measures to protect your personal information:

  • • Encryption of data in transit and at rest
  • • Regular security audits and updates
  • • Access controls and authentication
  • • Secure data centers and infrastructure
  • • Employee training on data protection

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Control:

  • • View and update your account information
  • • Download your data
  • • Delete your account and associated data
  • • Opt out of certain data collection

Communication Preferences:

  • • Unsubscribe from marketing emails
  • • Adjust notification settings
  • • Control data sharing preferences

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • • Account information: Until you delete your account
  • • Chat history: Stored locally and on our servers for service improvement
  • • Usage data: Anonymized and retained for analytics purposes
  • • Legal compliance: As required by applicable laws

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • • Essential cookies for website functionality
  • • Preference cookies to remember your settings
  • • Analytics cookies to understand usage patterns
  • • You can control cookie settings in your browser

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • • Posting the new Privacy Policy on this page
  • • Updating the "Last updated" date
  • • Sending you an email notification for significant changes
  • • Displaying a prominent notice on our website

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • • Email: privacy@botforgelabs.com
  • • Website: botforgelabs.com/contact
  • • Address: San Francisco, CA
  • • Data Protection Officer: Theodore